You can ask us to stop your claim at any time before it is submitted to HMRC. Just let us know here in chat that you would like to cancel and a member of the team will take care of it and confirm once it is done.

If you would like us to remove our authorisation to act for you with HMRC, tell us and we will arrange it.

You have the right to ask us to delete the personal information we hold about you. Message us here to request this and a member of the team will action it and confirm once it is done.

If you have already been paid, we may need to keep limited records for legal and tax reasons, but we will remove everything we are not required to keep.