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How can I start my rebate process with TaxPro?

Start your claim online in about 60 seconds at app.taxpro.co.uk — answer a few questions, and your personal claim area is set up instantly.

Written by Megan

Starting is completely self-serve and takes about 60 seconds. Once you're set up, the app guides you through a simple checklist — most customers complete everything within a few days.Already claimed with us before? Repeat claims skip the HMRC set-up stage and are often much faster.

  1. Go to app.taxpro.co.uk.

  2. Answer a few quick questions about your work and income — this checks you qualify before you commit to anything.

  3. Create your account, and your personal claim area is set up instantly with a simple step-by-step checklist.

From there the app guides you through everything: signing digitally, connecting securely to HMRC so we can pull your work records, and adding your expenses. We handle the HMRC registration and authorisation paperwork with HMRC in the background.

What happens inside the app

Once your account is set up, your Home screen lists five short tasks:

  • Add your home and work addresses

  • Sign your claim agreement

  • Connect to HMRC (Government Gateway login), so we can import your pay and tax automatically

  • Add your travel and mileage, if you have any

  • Answer a few questions about your work (uniform, tools, fees and more)

There are also a few Additional info questions to answer, then you tap Submit my claim. Adding documents is optional.

Our accountant reviews your claim and prepares your estimate. We text you when it is ready. Tap Approve estimate, confirm it is you, and tell us where to pay your refund. Then we file with HMRC within 2 working days, so approve promptly to keep things moving.

What slows claims down most?

  • Not approving the estimate promptly — approve it as soon as it lands

  • A Government Gateway connection that didn't complete — this blocks HMRC from pulling your work records

If you get stuck at any step, use the chat in the app and we'll help you through it.

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